Re: adobe have robbed me!

simon g617 · ‎May 11, 2019

But I have been using the two side by side for 7 months and Elements also now does not run are they really saying I can't run these two side by side. The subscription and stand alone apps used to be displayed as their proper versions in the Creative Cloud App.

simon g617 · ‎May 11, 2019

So the sorry state of affairs is this. I had bought and paid for Lightroom 6 and Photoshop Elements 2018. I then took out a basic subscription to see what the current Lightroom and Photoshop looked like and I was impressed but only ever wanted to have the subscription for the year. I have been running the stand alone products and subscription side by side for the last 7 months until this morning where the Creative Cloud app (The one that tells you of updates) would not load. I found download for it and reinstalled it. I then tried to launch Lightroom 6 and it updated it to an old version of CC, I don't want do this!!!. I contacted the support team who told me I could not run stand alone products and a subscription, I told them I had been doing this with no problems. They sent me a link for the download of LR 6 but it has again 'updated' it to an old CC version. I have just tried to run Elements and that also does not run. To make matters even worse the Creative Cloud app now doesn't run either! I have spend good money on stand alone products and am currently tied into a subscription, but is seems Adobe have stolen my stand alone products. What can I do?

simon g617 · ‎Jun 13, 2018

I tried it again last night and when I opened the organiser it looked a lot better that it had the night before. I then configured the performance as I had read about on the Internet so that in the Preferences - Performance- Cache was set to the maximum of 8 rather than 5 and it then all looked fine. So problem solved

simon g617 · ‎Jun 12, 2018

OK, so how do I get the photos to look like they used to in Elements and Lightroom? Can I get rid of the 'Index' and get back to the way it was? Sorry to be a pain but I'm quite new to the editing stuff but was doing OK until I did the index.

simon g617 · ‎Jun 12, 2018

I installed PSE 2018 last week and all was good until lat night I made the mistake of importing images on my computer using the organiser. Once that was done ALL my pictures appear grainy when I try and edit them. I also made the mistake of opening Lightroom 6 and a message came up asking if I wanted to use the organiser catalogue which I said yes to! Now picture are grainy in that application too! Is there a way to recover all my photos?

simon g617

simon g617

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Re: adobe have robbed me!

adobe have robbed me!

Re: PSE Organiser issue

Re: PSE Organiser issue

PSE Organiser issue